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Survey: Many Leaders Lack Strong Communication Skills

According to research by the Association for Talent Development (ATD), effective communication is a critical skill often lacking in leaders. Despite being essential for success, leadership training is expensive, with 13% of the 239 talent development professionals surveyed by ATD reporting that their companies spend over $3,000 annually on leadership training. Companies investing in leadership development prioritize it to enhance organizational performance and improve employee engagement.

Leaders, particularly front-line managers, face increasing pressure, which impacts their ability to lead effectively. Many managers, while motivated to improve, report a need for more coaching, and employees agree, with a quarter citing their current managers as “the worst boss ever.” Common leadership flaws include poor communication skills, lack of accountability, and lack of integrity.

However, companies that invest in leadership development programs tend to see a significant return on investment (ROI). A 2023 report from BetterManager and The Fossicker Group found that for every $1 spent on leadership development, employers earned a $7 ROI. This return was driven by improved revenue, enhanced employee retention, and lower recruiting costs.

To address these challenges, learning programs should focus on developing specific leadership behaviors, helping managers adapt their approaches to improve team dynamics and organizational outcomes.

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