The transition to flexible work arrangements has been widespread, yet many employers have not updated their practices to support this shift effectively. A joint report by TechSmith Corp., Global Workplace Analytics, and Caryatid Workplace Consultancy reveals that 75% of workers report receiving no training to manage flexible work conditions, despite a significant rise in remote work opportunities over the past five years. Where once less than 5% of employees worked remotely regularly, now 58% can do so at least part of the time.
The rapid adoption of hybrid work models during the pandemic has left organizations scrambling to adapt, often without a clear plan for supporting new work practices. Wendy Hamilton, CEO of TechSmith, points out that the sudden shift to hybrid work left little time for organizations to prepare or train their staff in managing these new dynamics.
The report also suggests that the ability to work flexibly is influenced by both position and generational factors, with managers and older generations like baby boomers experiencing different levels of workplace flexibility compared to younger employees and non-managerial staff.
There’s a growing recognition of the gap between perceived and actual managerial effectiveness in hybrid environments. Managers may overestimate their proficiency in leading their teams, potentially impacting retention and company culture negatively. The lack of specific training for managing remote teams can lead to challenges such as insufficient recognition and support for remote employees, particularly affecting female staff, as noted in a Perceptyx report.
Additionally, HR professionals face unique challenges in executing remote HR functions, including recruiting, hiring, and onboarding. The shift to hybrid and remote work models has also been linked to increased turnover rates and employee burnout, highlighting the need for more robust training and support systems for both managers and HR teams to navigate the complexities of the modern, flexible workplace.
